Shaping the future of Tourism Services

People’s mobility today is central in societies and its comprehension is essential to understand the current way of life. Recently, intensive scientific efforts have been invested in better understanding this phenomenon. At the same time and linked with human mobility, eTourism represents a very active research field in Computer Science. In particular, in the realm of ubiquitous computing. The evolution of mobile devices and their proliferation in society, the advancement of communication technologies and the trend towards creating augmented spaces (symbiosis between nature and technology) will trigger a radical change in the way persons en route, “visitors” in operative terms, interact with their environment.

In the near future most of these people will have spent a large part of their (adult) lives in the digital era. Time will continue to be an increasingly scarce resource, and occasional visitors of this kind will demand anytime, anywhere kinds of services adapted to both their personal and environmental contexts. Therefore, context-based applications will not only shape the future of tourism services, but also provide with the opportunity to better understand human behaviour in the future knowledge society.